Q1: What is Dune Care ointment?

A: Dune Care ointment is a 100% natural skincare solution specially formulated to soothe and heal various skin issues like eczema, psoriasis, skin rashes, skin burns and cold allergies.

Q2: What are the key ingredients in Dune Care ointment?

A: Dune Care ointment contains a powerful blend of natural ingredients such as tea tree oil, calendula, and lavender, known for their anti-inflammatory, healing, and soothing properties.

Q3: Is Dune Care ointment suitable for all skin types?

A: Yes, Dune Care ointment is designed to be gentle and suitable for all skin types, including sensitive skin, combination skin and oily skin.

Q4: How often should I use Dune Care ointment?

A: You can apply Dune Care ointment as needed, usually 2-3 times a day, or as directed by your healthcare professional.

Q5: Can Dune Care ointment be used on children?

A: Yes, Dune Care ointment is safe for use on children of 3 years and older. However, it's always recommended to perform a patch test and consult with a pediatrician before using any new product on children.

Q6: Does Dune Care ointment contain any harsh chemicals or synthetic fragrances?

A: No, Dune Care ointment is free from harsh chemicals, parabens, petroleum and synthetic fragrances. It is made with natural ingredients to provide a safe and effective solution.

Q7: How long does it take to see results with Dune Care ointment?

A: The results may vary depending on individual skin conditions. However, many customers have reported experiencing noticeable improvements within a few days, and lasting results after regular use.

Q8: Can Dune Care ointment be used alongside other skincare products?

A: Yes, Dune Care ointment can be used in conjunction with your existing skincare routine. However, it's always advisable to perform a patch test and consult with a dermatologist if you have any concerns.

Q9: Is Dune Care ointment cruelty-free?

A: Yes, Dune Care ointment is cruelty-free. We are also free from preservative and colorants. We are committed to providing products that are not tested on animals.

Q10: Where can I purchase Dune Care ointment?

A: Dune Care ointment is available for purchase on our official website and select authorized retailers. 

Q1: How can Dune Care ointment help with Eczema and Psoriasis?

A: Dune Care ointment is specifically formulated to provide relief for eczema symptoms such as itching, inflammation, and dryness. Its natural ingredients work together to soothe the skin, reduce inflammation, and promote healing.

Q2: Can I use Dune Care ointment during an eczema or psoriasis flare-up?

A: Yes, Dune Care ointment can be used during an eczema flare-up to help alleviate symptoms and provide soothing relief. Apply a thin layer to the affected area as needed, but avoid excessive rubbing or scratching.

Q3: How long should I use Dune Care ointment for eczema and psoriasis?

A: The duration of use can vary depending on the severity of your eczema and individual response to the ointment. It is recommended to continue using Dune Care ointment consistently until you experience relief from symptoms. Consult with a healthcare professional for personalized guidance.

Q4: Can Dune Care ointment be used on sensitive or broken skin due to eczema?

A: Yes, Dune Care ointment is gentle enough to be used on sensitive or broken skin caused by eczema. Its natural and soothing properties can help calm the skin and promote healing. However, if you have concerns or specific sensitivities, it's advisable to perform a patch test and consult with a dermatologist.

Q5: Can Dune Care ointment be used on other body parts affected by eczema, such as the face or scalp?

A: Yes, Dune Care ointment can be used on various body parts affected by eczema, including the face and scalp. However, be cautious around the delicate eye area and avoid contact with the eyes.

Q6: Can I use Dune Care ointment alongside my prescribed eczema medication?

A: It's always best to consult with your healthcare provider or dermatologist regarding the use of Dune Care ointment alongside prescribed eczema medication. They can provide personalized advice based on your specific condition and treatment plan.

Q7: Is Dune Care ointment a long-term solution for eczema?

A: Yes, Dune Care ointment can be used as a part of your long-term skincare routine for eczema management. Its natural ingredients provide ongoing relief and support for your skin, but individual results may vary. Consult with your healthcare professional for personalized guidance.

Q8: Can Dune Care ointment be used preventively to avoid eczema flare-ups?

A: While Dune Care ointment can help soothe and manage eczema symptoms, it may not prevent flare-ups entirely. It is primarily designed to provide relief during flare-ups and support the overall health of your skin. Adopting a comprehensive skincare routine and following any additional advice from your healthcare provider can help prevent eczema flare-ups.

Q9: Are there any known side effects of using Dune Care ointment for eczema?

A: Dune Care ointment is made with natural ingredients and is generally well-tolerated. However, individuals may have varying sensitivities or allergies. It is always recommended to perform a patch test before initial use and discontinue use if any adverse reactions occur. If you have specific concerns, consult with a healthcare professional.

Q10: Can Dune Care ointment be used on children with eczema?

A: Dune Care ointment is generally safe for use on children over three years old with eczema. However, it's advisable to consult with a pediatrician before.

Q1: Can Dune Care ointment be used for radiotherapy aftercare?

A: Yes, Dune Care ointment can be used for radiotherapy aftercare. Its gentle and natural formula can help soothe and moisturize the skin that may have been affected by radiation treatment.

Q2: How can Dune Care ointment benefit the skin after radiotherapy?

A: Dune Care ointment is specially formulated to promote healing and provide relief for dryness, itching, and discomfort that may occur after radiotherapy. Its natural ingredients help to soothe and nourish the skin.

Q3: When should I start using Dune Care ointment for radiotherapy aftercare?

A: It is recommended to consult with your healthcare provider before starting any new products for radiotherapy aftercare. They will provide guidance on when it is safe to begin using Dune Care ointment and how to incorporate it into your post-radiotherapy skincare routine.

Q4: How often should I apply Dune Care ointment during radiotherapy aftercare?

A: The frequency of application may vary depending on individual needs and the recommendations of your healthcare provider. Generally, it is advisable to apply Dune Care ointment to the affected area as needed, ensuring that the skin is kept moisturized and comfortable.

Q5: Can Dune Care ointment be used on sensitive or irradiated skin?

A: Yes, Dune Care ointment is suitable for use on sensitive or irradiated skin. Its gentle and natural formulation is designed to provide relief without causing further irritation. However, it is recommended to perform a patch test and seek guidance from your healthcare provider.

Q6: Are there any specific precautions to take while using Dune Care ointment for radiotherapy aftercare?

A: It's important to follow the instructions and advice given by your healthcare provider regarding the use of Dune Care ointment for radiotherapy aftercare. They may provide specific recommendations or precautions based on your individual condition and treatment.

Q7: Can Dune Care ointment be used alongside other prescribed treatments for radiotherapy aftercare?

A: It's always best to consult with your healthcare provider or radiation oncologist before using Dune Care ointment alongside other prescribed treatments. They can provide guidance on potential interactions and the best approach to incorporate it into your aftercare routine.

Q8: Are there any known side effects of using Dune Care ointment for radiotherapy aftercare?

A: Dune Care ointment is generally well-tolerated, but individuals may have varying sensitivities. It is recommended to perform a patch test before initial use and discontinue use if any adverse reactions occur. If you have specific concerns or experience any unusual symptoms, consult with your healthcare provider.

Q9: Can Dune Care ointment be used on all areas of the body after radiotherapy?

A: Dune Care ointment can generally be used on most areas of the body after radiotherapy. However, it is advisable to consult with your healthcare provider for specific recommendations, especially for sensitive or treated areas.

Q10: Is Dune Care ointment suitable for long-term use in radiotherapy aftercare?

A: Dune Care ointment can be used as part of your long-term skincare routine for radiotherapy aftercare, depending on individual needs and preferences. It's advisable to consult with your healthcare provider for personalized guidance on long-term usage.

Q1: Can Dune Care ointment be used for dry skin?

A: Yes, Dune Care ointment is suitable for dry skin. Its natural formula helps moisturize and soothe dry, irritated skin, providing relief and promoting overall skin health.

Q2: Is Dune Care ointment effective for treating minor burns?

A: Yes, Dune Care ointment can be used to provide relief and support the healing process for minor burns. Its natural ingredients help soothe the affected area and promote skin recovery.

Q3: Can Dune Care ointment be used for tattoo aftercare?

A: Yes, Dune Care ointment can be used for tattoo aftercare. Its gentle and natural formulation helps moisturize and protect the skin, aiding in the healing process of newly tattooed skin.

Q4: Is Dune Care ointment safe for children to use?

A: Yes, Dune Care ointment is safe for children to use. Its natural ingredients make it suitable for all ages, but it's always a good idea to perform a patch test and consult with a healthcare provider if you have specific concerns.

Q5: Can Dune Care ointment be applied to sensitive areas of the body?

A: Yes, Dune Care ointment is generally safe to apply to sensitive areas of the body. However, it's recommended to perform a patch test first and consult with a healthcare provider if you have any concerns or specific conditions.

Q6: Can Dune Care ointment be used as a moisturizer?

A: Yes, Dune Care ointment can be used as a moisturizer. Its natural ingredients help hydrate the skin, making it suitable for daily use to maintain skin health and hydration.

Q7: Is Dune Care ointment suitable for all skin types?

A: Yes, Dune Care ointment is suitable for all skin types. Its gentle and natural formula makes it versatile and effective for various skin concerns and conditions.

Q8: Can Dune Care ointment be used during pregnancy or while breastfeeding?

A: While Dune Care ointment is made with natural ingredients, it's advisable to consult with a healthcare provider before using it during pregnancy or while breastfeeding to ensure it aligns with your individual circumstances.

Q9: Does Dune Care ointment have a strong scent?

A: No, Dune Care ointment does not have a strong scent. Its natural ingredients provide a mild and pleasant fragrance of lavender and natural oils that is generally well-tolerated.

Q10: How often should I apply Dune Care ointment?

A: The frequency of application may vary depending on individual needs and the specific purpose of use. It's generally recommended to apply Dune Care ointment as needed or as directed by a healthcare provider for optimal results.

Q: How long does it take for Dune Care ointment to be delivered?

A: Our standard delivery time is typically 8 to 10 business days, depending on your location. Please note that delivery times may vary.

Q: Do you offer international shipping?

A: Yes, we offer international shipping to select countries. Please check our website for a list of available destinations.

Q: What payment methods do you accept?

A: We accept major credit cards, debit cards, and PayPal for online orders. In-store purchases may have additional payment options.

Q: Is my payment information secure?

A: Yes, we take customer security seriously. We utilize secure encryption technology to protect your payment information during the transaction.

Q: Do you offer a money-back guarantee?

A: Yes, we offer a satisfaction guarantee. If you are not completely satisfied with your purchase, please contact our customer support for assistance at info@dune-care.com.

Q: What if I need to return or exchange a product?

A: If you wish to return a product, kindly reach out to info@dune-care.com. 

Q: Are there any additional charges for shipping?

A: Shipping charges may apply based on your location and the weight of the package. The exact shipping costs will be calculated during the checkout process.

Q: How can I contact your customer support team?

A: You can reach our customer support team by email at info@dune-care.com. Our dedicated team is available to assist you with any inquiries or concerns you may have.

Q: Is there an email address I can contact?

A: Yes, you can send us an email at: info@dune-care.com

Q: Is there other ways I can contact you?

A: You can reach out to us on our Instagram account: @dunecareofficial and @dunecarebulgaria, or on facebook messenger on our page Dune Care.

Q: What if I can order through your website?

A: You can always place an order on our Instagram account: @dunecareofficial and @dunecarebulgaria. We would be pleased to confirm a delivery once we hold your order and contacts for delivery. 

Q: I placed an order and paid but I didn't receive an email confirmation: what happens now?

A: Do not worry. Sometimes, confirmation emails can end up in your spams. If you did not receive it, you can always message or email us and we will be able to confirm your order.